Management of Business Managers
Managing a Business Manager is not about commenting on their KPIs.
Indicators allow for seeing. They do not always allow for understanding.
Advancing a Business Manager requires observing their practices, analyzing difficulties, and gradually helping them build their own responses.
A good salesperson is not automatically a good sales manager.
Many managers of Business Managers have been promoted because they mastered their profession. Yet, their new responsibility consists of achieving results differently: by developing others' ability to succeed. This transition requires new practices.
Five managerial capacities
dedicate time
observe practices
diagnose before acting
develop reasoning
calibrate their level of assistance
Management can be worked on directly in the field.
CoAct can support managers and teams for several weeks or months. Work sessions start from existing situations and rituals already in place.